Get owner questions off your desk.
A real support team your owners reach directly — so corporate isn't stuck being the help desk.
Owners reach a real team, so corporate isn't the help desk.
Hello — we're Franchive.
We're the software company built for franchise companies, with the team that runs it for you.
We connect the tools your franchise already uses, put them all in one place, and automate the work between them — without you learning anything new.
- ConnectKeep every tool you already run. We connect them, and add ours only where a piece is missing.
- AutomateThe work between them starts running itself — every sequence approved by you first, and logged when it runs.
- Nothing new to learnSame tools, same logins, same day-to-day. You get the dashboards without hiring a systems department.
Why it matters.
In most networks, every owner question lands in one place: corporate.
The same how-do-I questions pile onto your team all day, and owners still wait too long for a straight answer.
We become the front line, giving owners a real, trained franchisee support team inside the app that answers consistently and fast.
Your corporate team gets its day back, and 'the support is great' becomes something owners say on validation calls.
An owner asks how to set up missed-call text-back. They message our team from inside the app and get it working in minutes — instead of that question landing on corporate's desk.
Try it yourself · In the live demo, open Support and follow a real owner ticket to resolution.
See exactly this in the live demoHow most corporate teams and it run this today — and what changes.
Owner questions pile onto corporate all day, every day.
Quietly costs you every weekOwners reach our team directly for fast, consistent help.
Working for you by next weekReplaces the internal help-desk queue landing on corporate all day.
The live demo is our actual software— a working portal with a business's tools connected into one view and the actions between them automated. You can click through franchisee help desk in it right now, no signup.
Open the live demo →Everything a serious franchisee help desk should have — in one place.
No add-ons to chase, no modules to buy back later. Here's what runs the moment you're live.
In-app help desk
Owners reach a real team from inside the app, in context — no explaining which system they're in.
Trained franchise specialists
Real people who know the platform and your setup, not a generic call center.
Consistent playbooks
The same question gets the same answer network-wide, so support scales with you.
Issue visibility
Corporate sees what owners need help with, so recurring friction gets fixed at the root.
Your tools stay. They just start working together.
Franchive is the software and the team that connects the tools your locations already run into one view — and automates the actions between them. Everything on this page is one working part of that system.
All kept. We connect them instead of replacing them.
One view of everything, and the actions between your tools automated.
Every part works on its own — and they compound together.
This page covers help desk. For every other step, we plug into the tools you already use — or supply ours where you have none. Nothing you use needs to be replaced.
Wherever you are in the loop, we plug in right there.
Every franchise runs the same four stages. We connect the tools you already run at each one, and only add ours where a piece is missing — pick any stage, or all four. Nobody starts over.
Sell the next unit
We route every candidate, move agreements to signature, and keep your territories conflict-free.
Open the doors
We set up the software, sites, logins, and connections before day one — or connect locations you already run.
Win local customers
We answer every inquiry, follow up until it becomes revenue, and ask for the review — as your brand, 24/7.
Run the network
We roll every location into one live picture, reconcile the royalties, and take owner tickets off your desk.
- 1
We route every candidate, move agreements to signature, and keep your territories conflict-free.
- 2
We set up the software, sites, logins, and connections before day one — or connect locations you already run.
- 3
We answer every inquiry, follow up until it becomes revenue, and ask for the review — as your brand, 24/7.
- 4
Run the network
You are hereWe roll every location into one live picture, reconcile the royalties, and take owner tickets off your desk.
- ↺
Stage 4 funds stage 1 — back to the top
Three steps, and it runs itself.
From inside the app
Owners reach our team directly, in context.
Fast and consistent
Real people, quick replies, the same answers network-wide.
Corporate stays focused
The support load comes off your internal team.
Built around every role in your network.
Whichever seat you sit in, Franchisee help desk was designed for how you actually work — on its own, or connected to the rest of what we run.
Owner questions pile onto your team all day. Give owners a support team they reach directly, so your people can run the brand.
When you're stuck, you reach a real person who knows the system — not a ticket that vanishes — and you're back to work fast.
A network that supports its owners well is one you can sell with confidence — good support shows up on every validation call.
What this is worth — in numbers you can check.
The cost of a disconnected stack
Across a modeled 150-location network, connecting the tools locations already run eliminates an average of 14 hours of busywork per location, per week — re-keyed data, manual follow-up, and reports stitched together by hand.
The month-end that builds itself
In a modeled multi-brand network, corporate teams spend ~9 hours per region, per month stitching reports by hand. A connected rollup returns those hours — and surfaces a slipping location weeks before the P&L would.
Numbers are modeled on standard multi-unit operations, not client claims — get a free audit for your exact numbers →
Everything you need to know.
Who actually answers?
Our trained team — real people who know the platform and your setup, not a generic call center.
How do owners reach support?
From inside the app, in context, so there's no explaining which system they're in.
Does this replace our corporate team?
No — it takes the repetitive load off them so they can focus on higher-value work.
Can we use this on its own?
Yes. Every Franchive tool works on its own and works better connected to the rest. Start with one; add more when you're ready.
Do we have to replace our current software?
No — we build on the tools you already run. And if you'd rather consolidate, Franchive's own CRM, scheduling, payments, reviews, and phone can replace any of them. Keep what you love, replace what you don't — your call, tool by tool.
Do we run it, or do you?
Your call. Have Franchive set it up for your team to run, do a one-time project, or run it for you as a managed service.
How is it priced?
On one number — how many locations you have — with unlimited users and 30-day terms.
Who owns our data?
You do. Your data is yours — if you ever leave, you take it with you. We connect and organize the systems you already run; we don't hold them hostage.
How long does onboarding take?
Most networks are live in weeks, not months, because we build on the tools you already use instead of migrating everything to a brand-new platform.
Is our data secure?
Yes — secure hosting with role-based access, so the right people see the right data by location or role, and every access is traceable.
Do we have to sign a long contract?
No. Terms are 30 days. We keep earning your business every month, which keeps us pointed at your results instead of your renewal date.
What if we run more than one brand?
Franchive is built for multi-brand. Each brand's data stays appropriately separated while you get a portfolio view across all of them.
Will our team need training?
Barely. The system runs in the background and our team does the heavy lifting. When someone needs help, they reach a real person from inside the app.
Want this running for you?
Tell us your brand and the tools you run. We'll send a free audit and show you exactly how this would fit — no pitch.
Everything for franchise corporate →No pitch to sit through · 30-day terms · keep your tools